OnPlan Technologies Pty Ltd is committed to providing quality servicesto you and this policy outlines our ongoing obligations to you in respect ofhow we manage your Personal Information.We have adopted theNational Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (thePrivacy Act). The NPPs govern the way in which we collect, use, disclose,store, secure and dispose of your Personal Information.A copy of theAustralian Privacy Principles may be obtained from the website of The Office ofthe Federal Privacy Commissioner at www.privacy.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: names, addresses, email addresses, phone and facsimile numbers.This Personal Information may be obtained in many ways including by telephone and facsimile, by email, via our website onplan.tech, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Where reasonableand practicable to do so, we will collect your Personal Information only fromyou. However, in some circumstances we may be provided with information bythird parties. In such a case we will take reasonable steps to ensure that youare made aware of the information provided to us by the third party.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.Sensitive information will be used by us only:
* For the primary purpose for which it was obtained
* For a secondary purpose that is directly related to the primary purpose
* With your consent; or where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. OnPlan Technologies Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
This Policy may change from time to time and is available on our website.
OnPlan Technologies Pty Ltd
Suite 28, 1 Park Road
Phone: +61 7 3067 2429